How do I contact 24-hour emergency support after hours?
For power/generator emergencies, please contact our on-call technical staff at (562) 204-1188, weekends and holidays included. The system will ask you to leave a voicemail which will then ring each of our support tech's phones. Be sure to include your contact information, model number of your generator and a brief description of how we can help. A return call should be expected in an average of 15 minutes. During large storms, power outages, and states of emergency wait time may increase.