Q14: Why does my generator’s wireless remote-start feature not work after a CO shutoff event?

Updated by Juan Velez

A: This is to ensure safe operation of the generator if not located in a safe operating space. Move the generator to an open, outdoor area. Point the exhaust away from people and buildings.

Make sure there are no objects creating obstructions within five feet of the generator. Obstructions in the vicinity of the generator may trap carbon monoxide emissions near the generator and cause the engine to shutoff.  

Once relocated to a safe area, the generator can be restarted by either using the electric-start or manual-start instructions. After the generator has restarted, the wireless remote-starting feature will be active again and can be used to START/STOP the generator.

See Generator Safety for more information on proper generator use.

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